bostogel Privacy Policy – How We Protect Your Data
This document explains how bostogel collects, uses, stores, and protects the personal information of users on our platform in Indonesia. Your privacy is our priority, and we are committed to handling data to the highest security standards.
Last updated: 2024. This policy applies to all registered users and visitors of the bostogel platform.
1. Data We Collect
When you register and use bostogel services, we collect several categories of information necessary to operate the platform safely and effectively. We only collect data that is genuinely needed for the stated purposes, and we do not collect excessive information beyond operational requirements.
Account information includes your full name, email address, phone number, date of birth, and identity documents you provide during the registration and verification process. This data is used to confirm your identity, process financial transactions, and ensure compliance with the platform's minimum age requirements.
Device and browser data includes IP address, device type, operating system, browser name, and login session data. This information is collected automatically each time you access the platform and is used for security purposes, detecting suspicious activity, and improving technical performance.
Payment information such as the account holder's name and bank account or digital wallet number used for deposits and withdrawals in Indonesian Rupiah (IDR) are collected for transaction verification purposes. Card or account details are not permanently stored on our servers after a transaction has been processed.
Usage data includes betting history, games played, category preferences, session duration, and interactions with platform features. This data is used to enhance the user experience and to detect patterns that may indicate issues such as problem gambling.
2. Purpose of Data Use
All data we collect is used solely for legitimate purposes in the operation of the bostogel platform. We do not sell, rent, or trade users' personal data to any third party for commercial or external marketing purposes.
Account and identity data is used for the verification process at registration, processing deposits and withdrawals in IDR, customer service communications, and sending important account notifications such as transaction confirmations or security changes.
Platform usage and behavioral data is analyzed in aggregate to improve service quality, identify features that need improvement, and ensure the technical stability of the platform across the variety of devices and network conditions common in Indonesia.
Security data such as IP addresses and device information is actively used to detect unauthorized access attempts, prevent fraud, and protect the integrity of user accounts. If suspicious activity is detected, we reserve the right to temporarily block access while an investigation is carried out.
3. Cookies and Tracking Technologies
The bostogel platform uses cookies – small text files stored on your device – to support essential platform functions. Cookies allow our system to remember your login session, save display preferences, and ensure smooth navigation between platform pages.
We use two main types of cookies: session cookies which are deleted automatically when you close your browser, and persistent cookies which are stored for a set period to remember your preferences and login status on your next visit. No third-party advertising cookies are placed on our platform.
You can configure your browser to reject all cookies or to notify you when cookies are sent. Please note, however, that disabling cookies may affect the overall functionality of the platform, including your ability to stay logged in to your account. We recommend keeping cookies enabled while using our services.
4. Data Storage, Security, and Sharing
Your personal data is stored on servers equipped with industry-standard encryption. All data transmission between your device and bostogel servers is encrypted using SSL/TLS protocols, so information sent cannot be read by unauthorized parties during transmission.
Access to databases containing user data is strictly limited to personnel with a legitimate business need. Our systems enforce role-based access controls, comprehensive audit logs, and continuous security monitoring to detect anomalies.
We do not share users' personal data with third parties except in the following circumstances: (a) when required by law or a court order applicable in Indonesia; (b) to payment service providers involved in processing your IDR transactions, under binding confidentiality obligations; or (c) in the event of a business merger or acquisition, in which case users will be notified in advance.
Your data is retained for as long as your account remains active and for any period required by legal obligations after the account is closed. We do not keep data longer than necessary for operational and legal compliance purposes.
5. User Rights Over Personal Data
As a user of the bostogel platform, you have a number of rights relating to your personal data. We respect these rights and provide clear mechanisms for exercising them through our support system.
Right of access: You have the right to request a copy of the personal data we hold about you. This request will be processed within a reasonable timeframe once your identity has been verified.
Right of rectification: If you find that your personal data is inaccurate or no longer relevant, you may request an update through your account settings or by contacting our support team. Some changes may require additional document verification.
Right of erasure: You may request the deletion of your personal data when closing your account, subject to legal obligations that require us to retain certain data for a minimum period. Data related to financial transactions may need to be kept in accordance with applicable regulations.
Right to restriction of processing: In certain situations, you may ask us to restrict how we process your data. This will be considered based on the context and its impact on our ability to provide services.
To exercise any of the rights above, please contact our support team by email at [email protected] or visit FAQ page for more information on the applicable procedures.
6. Policy Changes and How to Contact Us
bostogel reserves the right to update this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or platform service improvements. Any material changes will be communicated to registered users via in-platform notifications or by email to the address registered on your account.
The "Last updated" date shown at the top of this document will always reflect the currently applicable version of the policy. We encourage you to review this page periodically to stay informed about how we protect your information.
Continued use of the service after the effective date of any policy change constitutes acceptance of the updated policy. If you do not agree with the changes, you have the right to stop using the platform and request account closure.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact us at [email protected]. Our team is ready to help and will respond to privacy-related inquiries within a reasonable timeframe. You can also read our & Terms & Conditions to understand the broader framework governing use of our services.
Questions About Your Data Privacy?
The bostogel team is ready to answer any questions about your account data and privacy. Visit our FAQ or register an account to start a safe and enjoyable experience.